MONTH-TO-MONTH MEMBERSHIPS DESIGNED AROUND YOUR CROWN

All membership services must be booked in advance and are subject to availability.

Membership does not guarantee a specific artist, date, or time. Preferred artists may be requested but cannot be guaranteed. Artists are subject to change based on availability, scheduling, time off, unexpected absences, and staffing needs.

Holiday weeks, weekends, and high-demand periods may have limited availability. Members are encouraged to book early.

We genuinely respect your time, and we ask that you extend that same respect to our artists and fellow members.

We understand that no one enjoys having a policy enforced, and we certainly do not enjoy enforcing one. However, every appointment is like a reserved seat on an airplane. Each blowout appointment reserves between 45 minutes and one hour of a stylist’s schedule, depending on the stylist.

When that appointment is canceled or rescheduled at the last minute, or missed entirely, there may not be enough time to offer that opening to another member or another salon client receiving a different service.

We require at least 48 hours’ notice because it gives our team a reasonable opportunity to contact another member or reserve that timeslot for another salon client. Appointment availability can be limited on certain days, and this policy helps us accommodate everyone as fairly as possible.

We understand that emergencies happen. However, the 48-hour policy is strictly and consistently enforced.

Appointments must be canceled or rescheduled at least 48 hours before the exact scheduled appointment time. This notice gives our team a reasonable opportunity to offer the opening to another member or reserve the timeslot for another salon client.

Any request to move an appointment after the 48-hour cutoff is considered a late reschedule and is treated the same as a late cancellation.

Any appointment canceled or rescheduled with less than 48 hours’ notice, as well as any no-show, will result in membership privileges being suspended for seven calendar days.

Instead of serving the seven-day suspension, the member may pay the full current price of the missed, late-canceled, or late-rescheduled service.

Appointments already scheduled during the suspension must be rescheduled or paid for at full price.

Any client or member arriving 10 minutes or more late may forfeit their appointment or be required to reschedule, depending on artist availability and whether the service can still be completed within the reserved appointment time.

If the appointment must be moved because of the client’s lateness, it will be treated as a late reschedule. For members, this will result in a seven-calendar-day membership suspension or payment of the service’s full current price.

Service is not guaranteed once a client or member is 10 minutes late.

Repeated lateness, late cancellations, late rescheduling, or no-shows may result in membership termination without a refund.

All memberships are month-to-month and automatically renew using the card on file.

Month-to-month means there is no long-term commitment. It does not mean the membership automatically ends after one month.

All membership payments are nonrefundable.

If a payment fails, membership access will be temporarily suspended until the outstanding balance is paid in full.

Members have seven calendar days to resolve the balance. A $15 reactivation fee will apply.

Members receiving grandfathered pricing will lose their previous rate when a payment fails and will be moved to the current membership price upon reactivation.

Members are responsible for maintaining a valid payment method and monitoring their account. The House of Hair by JMEDiii is not responsible for calling members when a payment fails or access is suspended.

Memberships are valid only for the person named on the account. They cannot be shared, gifted, transferred, paused, frozen, or rolled over.

To cancel, email thehouseofhairbyjmediii@gmail.com at least 14 days before the next billing date.

Requests received fewer than 14 days before the next billing date will take effect after the upcoming payment has processed.

Verbal, text-message, in-person, social-media, or direct-message cancellation requests will not be accepted.

Former members may request to rejoin based on availability and current pricing.

Gratuity is not included and must be handled separately at the time of service.

The House of Hair by JMEDiii reserves the right to refuse, suspend, or terminate membership because of repeated no-shows, chronic lateness, failed payments, policy violations, misuse, or abuse.

No refunds will be issued for a suspended or terminated membership.

By enrolling and submitting payment, the member confirms that they have read, understood, and agreed to follow all membership terms and policies.

These policies apply equally to every unlimited membership and are strictly enforced throughout The House of Hair by JMEDiii. This agreement is governed by the laws of the State of New Jersey.